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Communication Tools

The communication tools we detect on new sites, ranked by how many use each. Part of Business Tools.

Tools tracked
207
in Business Tools
Sites
5,339
using at least one communication tool
Leader
16%
Twilio, of these sites
Above 1%
19
tools on more than 1% of them

What we found

  1. Twilio leads, on 16% of the sites using a communication tool, with LiveKit close behind on 15%.
  2. Only 19 of the 207 communication tools we track run on more than 1% of these sites.
  3. Among sites launched in September, WZ-GA rose to #6 from #15 in August.
  4. Several leaders are regional: MSG91 (India), Bale (Iran) and Binotel (Ukraine).

The leading communication tools

# Movement Tool Country Share Bar Sites 90 days
1 ▼1 Twilio Cloud communications platform (CPaaS); this fingerprint marks Twilio domain ownership verification. 16% 838
2 ▲1 LiveKit Real-time audio and video infrastructure platform built on WebRTC. 15% 785
3 – Slack Team messaging and collaboration from Salesforce. 14% 737
4 – Twilio Cloud communications platform providing APIs for SMS, voice, video, and messaging. 7.7% 410
5 ▼2 KakaoTalk Korean mobile messaging app from Kakao. 4.7% 250
6 ▲3 Agora.io Real-time voice, video, and live streaming platform-as-a-service. 4.6% 248
7 ▼2 MSG91 Indian SMS, OTP, and voice messaging API. India 4.5% 242
8 ▼2 Bale Iranian instant messaging platform with integrated payments and business bots. Iran 3.8% 204
9 ▲9 WZ-GA 2.8% 152
10 ▼1 Microsoft Teams Microsoft Teams JavaScript SDK for embedded apps and tabs. 2.4% 127
11 ▼3 Web2Tel 2.3% 124
12 ▲8 LivePerson Communication. 2.1% 114
13 ▲6 Binotel Ukrainian cloud telephony and call-tracking service with callback widgets for websites. Ukraine 2.1% 113
14 ▼1 Eitaa Iranian instant messaging platform with public channels. Iran 2.0% 108
15 ▼3 Telnyx Cloud communications platform (CPaaS) for voice, SMS, video, and embedded communications APIs. 1.7% 90

Share is of the 5,339 sites using a communication tool; a site can use more than one. A flag means nearly all of a tool's sites are in that country. Arrows compare each tool's rank among sites launched in September with August. The line is its share of new sites over 90 days. Showing the top 15 of 207.

Watches, exports and the API give you every communication tool and the sites using each, from £15 a month.

Recently launched products using communication tools

Product Launched
Blurdata 19 Oct 2026
Beam 19 Oct 2026
PsicoSuite 19 Oct 2026
Ant Arena 19 Oct 2026
Free Claude Course: Cowork, Code & Agent 19 Oct 2026
My French 19 Oct 2026

Often built with

Other kinds of tool most often found on the same sites, leaving out the plumbing every site has (DNS, CDN, hosting).