← Technologies

Feedback Tools

The feedback tools we detect on new sites, ranked by how many use each. Part of Analytics & Marketing.

Tools tracked
135
in Analytics & Marketing
Sites
2,762
using at least one feedback tool
Leader
56%
Birdie, of these sites
Above 1%
10
tools on more than 1% of them

What we found

  1. Birdie runs on more than half of the sites using a feedback tool (56%), 12 times as many sites as Wootric.
  2. Only 10 of the 135 feedback tools we track run on more than 1% of these sites.
  3. Among sites launched in September, Maze rose to #10 from #13 in August.

The leading feedback tools

# Movement Tool Country Share Bar Sites 90 days
1 – Birdie Screen recording platform for customer support teams to capture and request video recordings to diagnose issues. 56% 1,558
2 – Wootric In-app NPS, CSAT and CES survey tool for measuring customer experience, part of InMoment. 4.8% 133
3 ▲2 Userback User feedback and bug reporting widget 4.6% 126
4 ▲1 Marker.io Visual website feedback and bug reporting tool for QA teams. 4.5% 123
5 ▲2 Survicate In-product survey, feedback, and NPS tool for SaaS and e-commerce. 3.5% 98
6 ▲1 Featurebase Customer feedback platform,. 2.9% 80
7 ▼3 Feedbucket 2.6% 72
8 ▼3 UserFeedback WordPress plugin for on-site surveys and visitor feedback by Awesome Motive. 2.2% 62
9 ▲2 Gleap In-app customer feedback, bug reporting, and live chat tool for SaaS apps. 2.0% 54
10 ▼6 UserJot Feature request, changelog, and customer feedback tool for SaaS products. 1.0% 29
11 ▲1 Frill Product feedback, feature voting, and roadmap tool. 1.0% 27
12 ▲3 Maze User research and testing platform supporting moderated and unmoderated studies with prototype testing and surveys. 1.0% 27
13 – SatisMeter Customer feedback and NPS survey platform. 0.8% 22
14 ▼1 iPerceptions Voice-of-customer survey and digital experience research platform. 0.8% 21
15 ▲3 SurveyMonkey Online survey and feedback platform with embeddable survey widgets. 0.7% 19

Share is of the 2,762 sites using a feedback tool; a site can use more than one. Arrows compare each tool's rank among sites launched in September with August. The line is its share of new sites over 90 days. Showing the top 15 of 135.

Watches, exports and the API give you every feedback tool and the sites using each, from £15 a month.

Recently launched products using feedback tools

Product Launched
Kai Resolve by Gleap 19 Oct 2026
Invoice Generator 19 Oct 2026
Children's Chore — chore chart & reward app for kids 16 Oct 2026
Imhireready 15 Oct 2026
Dobby 15 Oct 2026
Accent Letters for Wix 15 Oct 2026

Often built with

Other kinds of tool most often found on the same sites, leaving out the plumbing every site has (DNS, CDN, hosting).