Freshdesk on new websites

Customer support platform by Freshworks. Email routing infrastructure for support ticket replies.

Sites using Freshdesk
34
since Apr 2026
Last 30 days
0.0%
of new sites, to Oct 19
no change on the 30 days before
Last 7 days
0.0%
of new sites, 7-day average
no change on the week before
Rank in Transactional Email
#42
of 172 tools, all time
In our data since Apr 2026
Last seen Oct 13, 2026

What we found

  1. Freshdesk appeared on 6 new sites in the last 30 days.[1]

Share of new sites using Freshdesk

0.0000% 0.0003% 0.0005% 0.0008% 0.0010% 10 Sep Oct

The line is the 7-day average share of new sites that use Freshdesk, since 10 September.

Who uses Freshdesk

Kind of site 17 sites with a known type
TypeSitesShareBar
Finance 7 41.2%
Productivity 3 17.7%
AI 2 11.8%
Health 2 11.8%
Hiring & HR 2 11.8%
Marketing 1 5.9%
Country[2] 12 sites with a likely country
CountrySitesShareBar
UK 5 41.7%
India 5 41.7%
US 2 16.7%
Domain ending 34 sites
EndingSitesShareBar
.com 20 58.8%
.ai 3 8.8%
.in 2 5.9%
.io 2 5.9%
.store 2 5.9%
.uk 2 5.9%

Transactional Email on new sites

# Movement Tool Share of all sites Share of category Bar
1 – Resend 4.2% 58.3%
2 ▼1 SendGrid 0.5% 7.1%
3 ▼2 Amazon SES 0.5% 7.1%
4 ▲2 MailChannels 0.5% 6.9%
5 ▲12 Mandrill 0.4% 5.6%
…
42 ▲18 Freshdesk <0.1% <0.1%

All-time shares across the new sites we track: of all of them, and of the sites using any Transactional Email tool. Among September launches it ranked #40 in Transactional Email, up from #58 in August. All 172 in Transactional Email

Recently launched products built on Freshdesk

Notes

  1. These figures cover websites that went live since April 2026, not the web as a whole.
  2. Country comes from what each site says about itself, such as a company registration, legal terms or a phone number, not just its domain ending. Too few sites state their country plainly for the usual count, so this one also counts single signals: a country domain ending, a phone number (for North America, its area code), a location the site declares in its own page metadata, or a country-specific vendor stack and the page language where they agree and nothing contradicts them. Read these as likely rather than certain.

How this page is made

FirstSited looks at each new website near the day it goes live and records what it was built with. We do not go back later, so these figures describe what sites launch with, not what they run today. A site counts towards Freshdesk when we detect Freshdesk on it at that look.

Every share on this page is a proportion of the new sites we were tracking at the time. Sites we found across the wider web count towards the figures, but only product launches are listed by name. How we detect technologies · How we find new sites

Something not look right? If a technology shown here is wrong or out of date, email [email protected] and we'll review it.