SweetHelp on new websites

1. SweetHelp appeared on 5 new sites in the last 30 days.^[1]
2. Almost all new SweetHelp sites also use jQuery.

The line is the 7-day average share of new sites that use SweetHelp, since 10 September.

#	Movement	Tool	Share of all sites	Share of category	Bar
1	–	Zendesk	<0.1%	59.5%
2	–	MooseDesk	<0.1%	10.1%
3	–	Help Scout	<0.1%	8.3%
4	–	Gorgias	<0.1%	4.1%
5	▼1	Groove	<0.1%	2.0%
…
12	▼2	SweetHelp	<0.1%	0.7%

All-time shares across the new sites we track: of all of them, and of the sites using any Support tool. Among September launches it ranked #11 in Support, down from #9 in August. All 122 in Support

Tool	Sites with both	vs all new sites	Bar
Google Hosted Libraries	30	99x
jQuery	32	7.1x
Vite	32	4.2x
Cloudflare	32	2.2x

Tools that turn up far more often on SweetHelp sites than on new sites in general, and how many times as common each one is there.

None of them is a product launch we list individually, so there is nothing to show here. They still count towards the figures above. How we find new sites

Watches, exports and the API give you all 32 sites using SweetHelp, from £15 a month.

1. These figures cover websites that went live since April 2026, not the web as a whole.
2. Country comes from what each site says about itself, such as a company registration, legal terms or a phone number, not just its domain ending. Too few sites state their country plainly for the usual count, so this one also counts single signals: a country domain ending, a phone number (for North America, its area code), a location the site declares in its own page metadata, or a country-specific vendor stack and the page language where they agree and nothing contradicts them. Read these as likely rather than certain.