Help Scout on new websites

1. Help Scout appeared on about 150 new sites in the last 30 days.^[1]
2. It is the third most common support tool on new sites. Zendesk appears on about 7 times as many.
3. Six in ten new Help Scout sites also use Google Tag Manager.

The line is the 7-day average share of new sites that use Help Scout, since 10 September.

#	Movement	Tool	Share of all sites	Share of category	Bar
1	–	Zendesk	<0.1%	59.5%
2	–	MooseDesk	<0.1%	10.1%
3	–	Help Scout	<0.1%	8.3%
4	–	Gorgias	<0.1%	4.1%
5	▼1	Groove	<0.1%	2.0%

All-time shares across the new sites we track: of all of them, and of the sites using any Support tool. All 122 in Support

Tool	Sites with both	vs all new sites	Bar
Facebook Pixel	146	11x
Google Tag Manager	218	4.8x
Google Analytics	181	4.5x
Google Search Console	157	2.1x

Tools that turn up far more often on Help Scout sites than on new sites in general, and how many times as common each one is there.

144 of the 389 sites using Help Scout are product launches we list individually. The other 245 are new business and personal sites: they count towards the figures above but are not listed here. A watch sends them to you.

• LocalImpact localimpact.com
• DigitalOcean Insights digitalocean.com
• NeuroFlow Focus wefunder.com
• Swottsy swottsy.com
• Viewbuddy viewber.co.uk
• Shopify Square Integration DPL dpl.company

Site	Found	Also detected
AuPuce Note — Stock et ventes pour vendeurs sur les marchés aupuce.fr · E-commerce · France	Oct 18
Nebu nebu.run · E-commerce	Oct 17
The Nora Edit noraedit.com · Health · China	Oct 17
LocalImpact localimpact.com · Marketing · Canada	Oct 16
Pilote ton club - Vendre, fidéliser, manager et piloter ton club pilotetonclub.fr · France	Oct 15
DigitalOcean Insights digitalocean.com · Developer Tools · United States	Oct 14
NeuroFlow Focus wefunder.com · Finance	Oct 13
Swottsy swottsy.com · Education · Ukraine	Oct 13
Viewbuddy viewber.co.uk · United Kingdom	Oct 13
Shopify Square Integration DPL dpl.company · E-commerce · United States	Oct 12
Systemia — votre solution professionnelle pour des semaines de quatre jours system-ia.com · Productivity	Oct 11
Song Toss — Guest Song Requests, Karaoke & Party Wall for DJs songtoss.com · Social	Oct 5

Showing the most recent 12 of 144.

Watches, exports and the API give you all 389 sites using Help Scout, from £15 a month.

1. These figures cover websites that went live since April 2026, not the web as a whole.
2. Country comes from what each site says about itself, such as a company registration, legal terms or a phone number, not just its domain ending. We count a country only where it is stated plainly enough to be sure: a governing-law clause or company registration number on a legal page, a phone country code, or a country domain ending. Sites that publish none are not counted at all.
3. Green hosting is the share whose web host The Green Web Foundation lists as running on green energy, among sites checked since 1 April 2026, against the same share for every new site we checked over that time. Data from The Green Web Foundation.