Zendesk on new websites

Customer support helpdesk and live chat platform used by mid-market and enterprise teams.

Sites using Zendesk
2,809
since Apr 2026
Last 30 days
0.0%
of new sites, to Oct 18
no change on the 30 days before
Last 7 days
0.0%
of new sites, 7-day average
no change on the week before
Rank in Support
#1
of 122 tools, all time
In our data since Apr 2026
Last seen Oct 19, 2026
Website zendesk.com

What we found

  1. Zendesk appeared on about 750 new sites in the last 30 days.[1]
  2. It is the most common support tool on new sites, about 6 times as common as the next, MooseDesk.
  3. Half of new Zendesk sites also use Google Tag Manager.
  4. It is unusually common on .store domains: 6.7% of the domains running it, against 1.8% of domains across new sites.

Share of new sites using Zendesk

0.00% 0.02% 0.04% 0.06% 0.08% 10 Sep Oct

The line is the 7-day average share of new sites that use Zendesk, since 10 September.

Who uses Zendesk

Kind of site 1,151 sites with a known type
TypeSitesShareBar
E-commerce 384 33.4%
Health 166 14.4%
Content 81 7.0%
Developer Tools 77 6.7%
Productivity 66 5.7%
AI 61 5.3%
Finance 54 4.7%
Marketing 52 4.5%
Social 51 4.4%
Design 42 3.7%
Education 41 3.6%
Games 32 2.8%
Country[2] 382 sites with a likely country
CountrySitesShareBar
US 110 28.8%
UK 56 14.7%
China 47 12.3%
Australia 24 6.3%
Canada 18 4.7%
France 13 3.4%
Türkiye 12 3.1%
Brazil 10 2.6%
Mexico 9 2.4%
India 8 2.1%
Sweden 6 1.6%
Germany 5 1.3%
Domain ending 2,808 sites
EndingSitesShareBar
.com 1,757 62.6%
.site 221 7.9%
.store 172 6.1%
.org 86 3.1%
.online 54 1.9%
.ai 51 1.8%
.uk 46 1.6%
.co 44 1.6%
.app 43 1.5%
.io 31 1.1%
.net 30 1.1%
.au 28 1.0%
Green hosting[3] 350 checked sites since Apr 2026
SitesGreenBar
Zendesk 50%
All new sites 47%

Support on new sites

# Movement Tool Share of all sites Share of category Bar
1 – Zendesk <0.1% 59.5%
2 – MooseDesk <0.1% 10.1%
3 – Help Scout <0.1% 8.3%
4 – Gorgias <0.1% 4.1%
5 ▼1 Groove <0.1% 2.0%

All-time shares across the new sites we track: of all of them, and of the sites using any Support tool. All 122 in Support

Often used with Zendesk

Tool Sites with both vs all new sites Bar
Zendesk Chat 1,211 1727x
Google Ads 937 12x
Facebook Pixel 1,123 12x
Google Analytics 1,346 4.7x
Google Tag Manager 1,420 4.3x

Tools that turn up far more often on Zendesk sites than on new sites in general, and how many times as common each one is there.

Recently launched products built on Zendesk

Notes

  1. These figures cover websites that went live since April 2026, not the web as a whole.
  2. Country comes from what each site says about itself, such as a company registration, legal terms or a phone number, not just its domain ending. Too few sites state their country plainly for the usual count, so this one also counts single signals: a country domain ending, a phone number (for North America, its area code), a location the site declares in its own page metadata, or a country-specific vendor stack and the page language where they agree and nothing contradicts them. Read these as likely rather than certain.
  3. Green hosting is the share whose web host The Green Web Foundation lists as running on green energy, among sites checked since 1 April 2026, against the same share for every new site we checked over that time. Data from The Green Web Foundation.

How this page is made

FirstSited looks at each new website near the day it goes live and records what it was built with. We do not go back later, so these figures describe what sites launch with, not what they run today. A site counts towards Zendesk when we detect Zendesk on it at that look.

Every share on this page is a proportion of the new sites we were tracking at the time. Sites we found across the wider web count towards the figures, but only product launches are listed by name. How we detect technologies · How we find new sites

Something not look right? If a technology shown here is wrong or out of date, email [email protected] and we'll review it.