Freshworks on new websites

Customer support and engagement platform (Freshchat, Freshdesk, Freshsales).

Sites using Freshworks
95
since Apr 2026
Last 30 days
0.0%
of new sites, to Oct 19
no change on the 30 days before
Last 7 days
0.0%
of new sites, 7-day average
no change on the week before
Rank in Chat
#53
of 1504 tools, all time
First seen Apr 22, 2026
Last seen Oct 18, 2026

What we found

  1. Freshworks appeared on about 30 new sites in the last 30 days.[1]
  2. Six in ten new Freshworks sites also use Google Tag Manager.

Share of new sites using Freshworks

0.000% 0.001% 0.002% 0.003% 10 Sep Oct

The line is the 7-day average share of new sites that use Freshworks, since 10 September.

Who uses Freshworks

Kind of site 35 sites with a known type
TypeSitesShareBar
Developer Tools 8 22.9%
Marketing 6 17.1%
Finance 5 14.3%
AI 3 8.6%
E-commerce 3 8.6%
Health 3 8.6%
Education 2 5.7%
Hiring & HR 2 5.7%
Productivity 2 5.7%
Design 1 2.9%
Country[2] 25 sites with a known country
CountrySitesShareBar
UK 10 40.0%
US 6 24.0%
India 4 16.0%
Australia 1 4.0%
Canada 1 4.0%
Germany 1 4.0%
Ireland 1 4.0%
Taiwan 1 4.0%
Domain ending 95 sites
EndingSitesShareBar
.com 42 44.2%
.io 6 6.3%
.ai 5 5.3%
.live 5 5.3%
.net 5 5.3%
.uk 5 5.3%
.co 4 4.2%
.pro 4 4.2%
.app 3 3.2%
.site 3 3.2%

Chat on new sites

# Movement Tool Share of all sites Share of category Bar
1 – Re:amaze 0.2% 17.1%
2 ▼1 Tawk.to 0.2% 13.6%
3 ▲1 Chaty 0.1% 11.6%
4 – Smartsupp 0.1% 5.1%
5 – Intercom 0.1% 4.7%
…
53 ▲2 Freshworks <0.1% 0.1%

All-time shares across the new sites we track: of all of them, and of the sites using any Chat tool. Among September launches it ranked #55 in Chat, up from #57 in August. All 1504 in Chat

Often used with Freshworks

Tool Sites with both vs all new sites Bar
Freshchat 43 14949x
Google Ads 37 15x
Google Analytics 59 6.0x
Google Tag Manager 61 5.5x
jQuery 51 3.8x

Tools that turn up far more often on Freshworks sites than on new sites in general, and how many times as common each one is there.

Recently launched products built on Freshworks

Notes

  1. These figures cover websites that went live since April 2026, not the web as a whole.
  2. Country comes from what each site says about itself, such as a company registration, legal terms or a phone number, not just its domain ending. We count a country only where it is stated plainly enough to be sure: a governing-law clause or company registration number on a legal page, a phone country code, or a country domain ending. Sites that publish none are not counted at all.

How this page is made

FirstSited looks at each new website near the day it goes live and records what it was built with. We do not go back later, so these figures describe what sites launch with, not what they run today. A site counts towards Freshworks when we detect Freshworks on it at that look.

Every share on this page is a proportion of the new sites we were tracking at the time. Sites we found across the wider web count towards the figures, but only product launches are listed by name. How we detect technologies · How we find new sites

Something not look right? If a technology shown here is wrong or out of date, email [email protected] and we'll review it.